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Etuma Customer Feedback Analysis

Persistent Identifier of this resource:

http://urn.fi/urn:nbn:fi:lb-2014073090

Access location: http://www.etuma.com/

Etuma's customer feedback analysis service lets you know what your customers are talking about, ranking discussions in order of intensity. This allows you to choose when to take action in acute cases. It also detects the sentiment of ongoing discussions, letting you know if the overall response to your product or campaign is positive or negative. All this in real-time and in ten languages.